Returns

How do I return an item?

All pre-owned watches are returnable within 48 hours if not as advertised by notifying customer service. Watches that are brand new are non returnable.

ALL ORDERS ARE SUBJECT TO A TEN (10%) RESTOCKING FEE AT THE DISCRETION OF T.N.W. OR PRODUCT EXCHANGE AT THE DISCRETION OF T.N.W.

The customer has a 48 hour inspection period to qualify for a refund (excluding any shipping & handling costs, customs charges and the above mentioned restocking fee). Starting time for the inspection period will be determined by the customer signature on the carrier records upon package delivery. A refund or exchange will only be possible if the item was not used, worn, or altered from its original condition in any way (this includes the addition or removal of links). All Items must be returned "return receipt requested" Please contact customer service for more information on returning an item. If purchased direct off Ebay & TopNotchWatch returns are subject only to a merchandise exchange... this is to prevent "shopping" by customers. Thank you.